Job Description

oXya is a leading provider of cloud and managed services, specializing in SAP solutions that drive operational excellence. We empower midsize and global enterprises by enhancing the efficiency, flexibility, and reliability of their mission-critical IT systems.

As an independent consultant, we offer expert guidance in selecting the best technical solutions and managing them across private cloud, AWS, Azure, and Google Cloud. Our dedicated teams integrate seamlessly with our customers’ IT organization providing strategic consulting, proactive support, and tailored cloud solutions to ensure smooth and efficient operations.

Trusted by a diverse range of clients, oXya delivers the expertise and reliability needed to optimize infrastructure, streamline support, and accelerate business success.

As an SAP BASIS Administrator at oXya, you will play a key role in supporting a diverse range of customers by deploying and managing IT technologies across SAP environments, databases, operating systems, networks, and public cloud platforms. Working alongside experienced SAP BASIS consultants, you will help monitor system performance, troubleshoot technical issues, implement changes within SAP landscapes, and deliver reliable, high-quality support to our customers while building your technical expertise.

This role is ideal for someone with strong problem-solving skills, and a desire to build a career in SAP BASIS and cloud infrastructure.

GENERAL RESPONSIBILITIES

· Assist with daily SAP system monitoring and operational activities

· Perform routine system checks, analyze monitoring reports, and escalate issues when required

· Support incident resolution by troubleshooting basic SAP system, database, and operating system issues

· Assist with SAP user administration, transport management, and printer configuration activities

· Support SAP system maintenance activities including patches, upgrades, and refresh operations under guidance

· Assist with database backup monitoring and validation activities

· Gain exposure to SAP HANA, Oracle databases, and SAP system landscapes

· Support operating system activities across Linux and Windows environments

· Assist with SAP infrastructure operations across AWS, Microsoft Azure, and Google Cloud Platform, including (but not limited to) virtual machines, storage, backups, snapshots, monitoring, access management, and basic networking support.

· Perform basic operating system administration activities across Linux and Windows environments, including service checks, log review, file system monitoring, permissions validation, and coordination of OS-level patching activities.

· Maintain technical documentation, procedures, and operational guides

· Participate in knowledge-sharing sessions and continuous improvement initiatives

· Follow established operational procedures and contribute to team success

PROJECT/CHANGE MANAGEMENT

· Support recurring operational activities and assigned technical tasks

· Assist with SAP installations, upgrades, migrations, and system refresh activities

· Learn and participate in client copy, kernel upgrades, transport activities, and other BASIS-related tasks

· Assist with preparation and execution of technical changes following established procedures

· Document completed activities and lessons learned

· Develop knowledge of SAP project delivery methodologies and best practices

COMMUNICATION/PRESENCE

· Work closely with team members, service delivery managers, and customer teams

· Provide updates on assigned tasks, incidents, and operational activities

· Assist with customer communications related to routine requests and support activities

· Maintain clear and professional documentation of technical activities

· Escalate issues appropriately while following established support processes

· Build strong relationships with internal teams and customers

· Participate in customer reporting and operational review activities.

EDUCATION/EXPERIENCE REQUIREMENTS

· Bachelor’s degree in computer science, Information Systems, Engineering, or equivalent experience preferred

· 3 plus years of experience in IT infrastructure, SAP support, system administration, or related technology roles

· Understanding of SAP environments, including SAP ECC, SAP S/4HANA, or SAP HANA concepts

· Familiarity with operating systems such as Linux (Red Hat/SUSE) and Microsoft Windows

· Understanding of databases such as SAP HANA, Oracle, or SQL Server

· Exposure to cloud technologies such as AWS, Microsoft Azure, or Google Cloud

· Scripting or automation experience using shell scripting, PowerShell, Python, Ansible, Terraform, or similar tools is preferred.

· Strong analytical and troubleshooting skills with the ability to learn new technologies

· Ability to work collaboratively within a global, cross-functional team environment

· Strong communication skills and professional attitude

· Willingness to learn SAP BASIS administration and cloud infrastructure technologies

· Fluency in English

WHY JOIN OXYA?

• Build Real-World Expertise: Gain hands-on experience working in complex, enterprise-grade SAP environments that power global business operations.

• Learn from the Best: Collaborate with a diverse and experienced team of SAP professionals committed to mentoring and knowledge sharing.

• Work with Modern Technologies: Engage with cutting-edge cloud platforms and infrastructure solutions (e.g., AWS, Azure, SAP BTP, SAP HANA) that are shaping the future of enterprise IT.

• Accelerate Your Career: Lay the foundation for long-term success in SAP and IT by developing skills that are in high demand across industries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.

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